Facilities and Services

NETWORK CONNECTIVITY

Wired: Each residence hall student room offers one Ethernet jack per resident with a 100Mbps dedicated connection speed. Residents will need to provide their own 10’ Ethernet cables and Ethernet switch to connect multiple networkable devices (i.e. laptop, desktop, gaming devices, smart televisions, etc).

Wireless: Our residence halls are fully wireless for mobile devices so personal wireless routers are not compatible and should not be used on campus. All residence halls have wireless both 802.11g and faster 802.11n (5MHz) wireless network access. Please review how to register your device before arriving to campus and the ITS Wireless FAQ for more information.

PRINTING

Each residence hall has affordable color or black-and-white printing, copying and scanning as part of university's print solution offered by Proven. The all-in-one print system that allows simple web-based printing, in standard or duplex (front and back). You can also use it to copy or scan papers that you can then print, email or save to a USB thumb drive. The Printing Help Desk is located on the first floor of the Regenstein Library and is open 7 days a week and can be reached at proven@lists.uchicago.edu.

Personal wireless printers are not compatible with the campus wireless network due to the higher level of security our networks use. If you plan to bring a personal printer, you must bring a USB cable to connect it directly to your computer.

TELEVISION

Each resident can access a variety of television channels offered within the residence hall through the wired network only at http://ctv.uchicago.edu . Video streaming devices, such as Amazon Fire TV, Roku, and Google Chromecast are not supported on the campus network. Only the Apple TV device is compatible at this time.

COMPUTER LAB

Every residence hall has a dedicated space for a computer lab. Each computer lab has state of the art iMac computers that are configured to run the latest OS X. All iMacs have Microsoft Office and a diverse selection of academic software installed. These computers are open to all residents of the building at all times of the day and supported by the ResCom Help Desk.

ANTIVIRUS

There is no need to purchase anti-virus software. Students connecting their computers to the University of Chicago network are encouraged to use the university's FREE antivirus software. This software is provided to students, faculty, and staff for both university-owned computers and personal computers. All computers running Windows or Mac OS X operating system can have Symantec Endpoint Protection installed before connecting to The University of Chicago network.

SOFTWARE

Microsoft Windows (version 7, 8.1 or 10) and Microsoft Office (2013 for Windows & 2011 for Mac) are available at an academic discount for students, faculty and staff at The University of Chicago. The primary license, 24 month access and backup disk for Microsoft products are available individually for an affordable fee. The Adobe Creative Cloud for students (including Photoshop, Illustrator, InDesign, After Effects, Acrobat Pro and more) is available for an affordable monthly subscription fee. This software can be purchased by signing in with your CNET ID and password at  http://softwarediscount.uchicago.edu.

HARDWARE

Personal Windows-based and Mac computer purchases for personal use are available for an academic discount to faculty, staff, and students from Apple, Dell, and Lenovo. Please review the information provided to help understand the minimum recommendation for coursework, research, and communicating with instructors and other students.

IT SUPPORT

The Housing Technology Help Desk is available to all residence of the residence halls. Each residence hall as a Housing Technology Assistant (HTA) assigned to assist with general questions related to network connectivity, printing and desktop support. The Housing Technology Help Desk can be reached at 773-702-2311 or housingtechnology@uchicago.edu.

The IT Services TECHB@R, located on the first floor of the Regenstein Library, provides convenient professional walk-up technology support, equipment lending, virus/spyware removal, installation of operating systems, CNET ID authentication and data backup.