All non-urgent facilities related maintenance issues must be submitted online through the Facilities Services work order system. This system ensures that the necessary details about the issue are gathered, and it is assigned to the appropriate University staff for further investigation and repair. Submission of an online service request grants permission for university staff to enter the area being reported during regular business hours. Urgent or emergency maintenance issues, such as a complete loss of power/heating/cooling or leak should be reported to the residence hall front desk immediately or by calling the Facilities Services Work Order Center at 773-834-1414. Urgent issues will be addressed immediately and may not permit advance notice of entry to the space(s) affected.
During academic break periods, University staff may enter spaces to assess general condition and perform preventative maintenance (i.e. HVAC filter changes, etc.). Should this work need to be done outside of a break period, occupants will be notified of this planned work in advance.
Residents living in Woodlawn Residential Commons should utilize the Property Boss work order system.
Recycling
The residence halls participate in the University single-stream recycling program. Look for designated bins in lounges, common areas, hallways, and/or trash rooms. If you cannot locate a recycling bin, contact your Resident Head or the Assistant Director of Operations. Recycled items must be clean (empty of food and if possible, rinsed) and include:
- Aluminum food and beverage containers, including cans, foil, and pie tins
- Glass food and beverage containers – brown, clear or green
- Iron cans
- Plastic containers – clear and pigmented
- Newsprint
- Corrugated cardboard (flattened)
- Magazines and catalogs
- Cereal boxes
- Telephone books
- Office paper (including envelopes with plastic windows)
- Mail, including FedEx envelopes and envelopes with plastic windows
- Cleaning
Residents are responsible for cleaning their assigned room/apartment. Vacuums and brooms may be borrowed from the front desk, but all other supplies needed are the responsibility of the resident.
In areas with private bathrooms, residents are asked not to use chemical drain openers to unclog drains. Please submit a work order in Maximo for drain issues.
Pests
Facilities Services works with a specialized pest control vendor to regularly monitor areas in and around the Residence Halls. Residents are responsible for reporting suspected pest issues through Maximo or Property Boss as soon as they become aware of a possible issue. Pest control services are not available on weekends or holidays.
Residents can help prevent pests by keeping their rooms picked up and clear of food debris.