The front desk of each residence hall is staffed 24/7 during the academic year. Desk clerks are responsible for greeting and monitoring residents, staff, and visitors who enter the building. Each desk is supplied with a tap access point that residents of the building must utilize to gain entry. Desk clerks are also responsible for receiving and distributing mail and packages; they also oversee cleaning and recreation equipment and provide lock-out assistance to residents, as needed.

KEYS

All residence hall rooms use metal keys for access. Upon checking in, each resident will receive the key to their room. Residents maintain this key throughout the break periods but must return the key upon check out. Residents who require a metal key for the main entrance of their residence hall, due to religious observance requirements may request one at the time they are checking into their housing assignment.

If a room key is lost, this must be reported to the residence hall front desk as soon as possible. The lock core and keys will be changed for security and the resident will be responsible for charges associated with this work.

Students who get locked out of their room may obtain a temporary key at the front desk, which must be returned within one hour. Keys that are not returned to the desk will be considered lost and a charge will be assessed to the resident for its replacement.

Duplication of residence hall keys is strictly prohibited and will result in disciplinary action.

Building Equipment Check-Out

Each front desk has a variety of items that residents can check-out. These items include such things as vacuums, brooms, and moving carts; to list a few. Residents of a building may sign these items out at any time by providing the desk with a photo ID.

Visitors

The residence hall visitation policy can be found within the HRL Policies & Disciplinary Procedures document.

Sabbath Observant Visitors

• UChicago Students: identity can be verified by providing front desk clerk with UChicago ID number, first name and last name
• Non-UChicago Students: valid government-issued photo identification must be provided to front desk clerk. Guest may also also visit front desk with host prior to start of Sabbath to pre-register as guest
• Housing & Residence Life does not have on-campus guest rooms available to reserve. Please go to visit.uchicago.edu for information on accommodations in the neighborhood and around the City of Chicago.