Receiving Mail
All mail and parcels must be addressed with a student’s preferred name and their residence hall address. On-campus residents can visit the myHousing portal to see how to format their address.
Parcels will be delivered to the recipient’s assigned residence hall, accepted, signed for (if required) and properly logged by Housing & Residence Life staff and held for pick-up. While most carriers have parcel tracking notifications, Housing & Residence Life will not release any parcel until it has been properly logged in to our parcel management solution. This is done to ensure proper record of guardianship between the carrier and our team. Once a parcel has been logged into our parcel management solution, an email will automatically be sent to the recipient’s UChicago email address containing details about the parcel and how it can be claimed.
Housing & Residence Life will not accept any food (i.e. Hello Fresh, Blue Apron, Plated, GrubHub, UberEats, DoorDash, Caviar, etc.) or cash-on-delivery (COD) items. Recipients expecting these deliveries must make their own arrangements to meet these carriers to accept their delivery.
Sending Mail
Residents must supply their own packing material and may utilize FedEX, UPS, and USPS drop boxes on campus across from the Uchicago Bookstore to send mail and parcels. We are unable to send mail or parcels from the front desk.
Mail Forwarding
No mail or packages are forwarded. All items that are received for a student who has moved out for summer break or is no longer living on-campus will be returned to sender. Please update your contact information will all vendors to ensure your mail service is not disrupted when moving out of the residence halls (including summer break period).
Missing or Damaged Mail
Missing or damaged mail should be reported promptly to your Assistant Director of Operations or Resident Head. If a package is missing without confirmation of delivery on-campus from Housing & Residence Life, please follow up directly with the shipping vendor.
When can I pick up my package?
Mail may be picked up 8:00AM – 11:00PM Monday through Saturday and 8:00AM-4:00PM on Sundays